Terms & Conditions

Please take a moment to review these Terms and Conditions. Your use of the Web Site or purchase of products from us constitutes your agreement to these Terms and Conditions.

B2C Furniture reserves the right to make changes to our site, policies, and these terms of use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term.

Any photos or illustrations shown on the website are for illustrative purposes only. Customers may confirm the availability of products, colours, or styles by contacting us directly via email or phone.

Accessories and mattresses are shown for display purposes only and are not included in the purchase price.



Online Transactions

We accept Credit Card, PayPal, Afterpay, Zip Money, or Zip Pay for online orders; paid in full at the time of purchase. Other identification may be required to avoid fraudulent transactions.


In-store Transactions

We accept Cash, Credit Card (excluding AMEX and Diners), Eftpos, Afterpay, Zip Pay, Zip Money as well as direct deposits to our bank account.

Lay-bys of up to 3 months are available for customers who wish to make regular payments. An initial deposit of 30% of the total order value is required to commence the layby, with regular subsequent payments to be made as agreed with a member of our sales team. If this condition is breached, B2C Furniture has the right to cancel the lay-by, and the customer will forgo 20% of the total order value.


Promotional Offers & Discount Codes

Due to the high volume of demand, B2C Furniture cannot guarantee the availability of stock during the offer period until a deposit of 30% of the total order value has been received at a minimum.

All promotional offers and discount codes are applicable only at the time of purchase and cannot be redeemed against a previous or existing order.

Any discount codes or promotional offers are exclusive of delivery charges and is not available in conjunction with any other offer or discount.


Free Delivery Promotion Periods - Free Delivery promotion periods apply to the metro areas of Melbourne and Sydney. Enter your postcode on our website to see if you qualify.

Free Delivery promotions are for purchases of $1250 and above and excludes sofas. Standard surcharges apply as detailed under the Delivery section.


After Purchase

B2C Furniture reserves the right to run sales or promotions at their discretion. Your purchase price is final, and no further discounts will apply to an existing order if the items are on sale in the future.



If for any reason we are unable to supply the goods any monies paid will be refunded to you.

In rare circumstances B2C Furniture reserves the right to cancel any order without limitation. In this event, a full refund will be paid.



Information on this website may contain typographical errors, technical inaccuracies, or other errors and may be changed at any time without notice. B2C Furniture has a policy of continuous improvement of products and reserves the right to make improvements or changes to products without notice.