Terms & Conditions
Please take a moment to review these Terms and Conditions. Your use of the Web Site or purchase of products from us constitutes your agreement to these Terms and Conditions.
B2C Furniture reserves the right to make changes to our site, policies, and these terms of use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term.
Any photos or illustrations shown on the website are for illustrative purposes only. Customers may confirm the availability of products, colours, or styles by contacting us directly via email or phone.
Accessories and mattresses are shown for display purposes only and are not included in the purchase price.
Payments
Online Transactions
We accept Credit Card, PayPal, Afterpay, Zip Money, or Zip Pay for online orders; paid in full at the time of purchase. Other identification may be required to avoid fraudulent transactions.
In-store Transactions
We accept Cash, Credit Card (EFTPOS, AMEX, VISA and MASTERCARD), Afterpay, Zip Pay, Zip Money as well as direct deposits to our bank account.
Lay-bys of up to 3 months are available for customers who wish to make regular payments. An initial deposit of 30% of the total order value is required to commence the layby, with regular subsequent payments to be made as agreed with a member of our sales team. If this condition is breached, B2C Furniture has the right to cancel the lay-by, and the customer will forgo 20% of the total order value.
Lay-bys during a sale/promotional period must be paid in full by the end of the sale period to take advantage of the discount at the time. If your order is not paid in full by the end of this period you may forfeit the discount applied to your order. Please note we are still happy to hold orders in our warehouse for up to 3 months once paid in full.
5 Day Delivery Commitment
Whether you’re shopping in-store or online, our 5-Day Delivery Commitment ensures swift delivery for our Metro Melbourne & Sydney customers for all orders in stock and ready to ship
Delivery will occur within 5 business days, starting from the following business day after your order is placed.
Here’s when to expect it by:
|
Order placed on: |
Delivery by |
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Monday |
Next Monday |
|
Tuesday |
Next Tuesday |
|
Wednesday |
Next Wednesday |
|
Thursday |
Next Thursday |
|
Friday, Saturday, Sunday |
Next Friday |
(Business days are Monday to Friday, excluding public holidays.)
Please note: If you are unable to accept the first delivery date offered to you, this will void the 5 day delivery commitment and the delivery carrier will offer you the next date and time available in line with schedules.
Promotional Periods & Discount Codes
Due to the high volume of demand, B2C Furniture cannot guarantee the availability of stock during the offer period until a deposit of 30% of the total order value has been received at a minimum.
All promotional offers and discount codes are applicable only at the time of purchase - codes must be entered at checkout or in store, and cannot be redeemed against a previous or existing order or applied in retrospect.
Any discount codes or promotional offers are exclusive of delivery charges and are not available in conjunction with any other offer or discount.
Any discount codes or promotional offers are "while stocks last" and not applicable on orders for items that are currently out of stock.
Any discount codes or promotional offers are not available on items marked as 'clearance'.
Any orders placed taking advatage of our promotional period discount codes must be paid for in full at time of purchase - any partial payments or lay-bys placed during a sale period must be paid in full by the end date of the sale.
Any promotions advertised as "up to X per cent off" are advertised as an amount off the recommended retail price (RRP) and are not a further discount on the already reduced price that is currently available unless specified.
Any transactions using a promotional code will be exempt from any third party cash back or point schemes, eg Shopback, Cashrewards, Qantas Shopping, etc.
Free Delivery Promotions
Free Delivery promotions are for purchases of $1000 and above. Free delivery promotions are not offered in conjunction with any other promotion/discount code, and are only applicable when advertised.
Holiday Period Delivery Timeframes
Advertised delivery timeframes of "order before (a certain date) to receive before (a certain date)" are only applicable to orders placed on items that are in stock and ready to ship, and do not apply to pre-orders or out of stock items.
To see if your postcode is eligible, search our articles here - for Victoria, New South Wales/ACT, Queensland, and South Australia.
After Purchase
B2C Furniture reserves the right to run sales or promotions at their discretion. Your purchase price is final, and no further discounts will apply to an existing order if the items are on sale in the future.
Cancellations
If for any reason we are unable to supply the goods any monies paid will be refunded to you.
In rare circumstances B2C Furniture reserves the right to cancel any order without limitation. In this event, a full refund will be paid.
Disclaimers
Information on this website may contain typographical errors, technical inaccuracies, or other errors and may be changed at any time without notice. B2C Furniture has a policy of continuous improvement of products and reserves the right to make improvements or changes to products without notice.